Hi Faith,
I have some very exciting news to share with you today!
Since the start of Solace, our best selling product has been our braided nylon collection.
Our customers love them for the same reason they hate them. The material, braid, and loop qualities provide each band with a comfortable, breathable, and unique look.
But these same qualities warrant the bands have some long-term durability issues.
Our customers love them for the same reason they hate them. The material, braid, and loop qualities provide each band with a comfortable, breathable, and unique look.
But these same qualities warrant the bands have some long-term durability issues.
We have worked tirelessly on improving this AND found a way to make it as close to perfect as possible.
We are now offering a Lifetime Guarantee on all of our watch bands!
Here's everything you need to know:
1. Starting from August 9th, 2023: Every purchase of our watch bands will come with a lifetime guarantee, ensuring your satisfaction for years to come.
2. Claim Up to 3x a Year: You can claim your warranty up to three times in a calendar year if you ever face any issues with the band.
3. Shipping & Handling: While the warranty is included in your band's purchase, a shipping and handling fee will apply for replacement bands once a claim is made.
4. Product Discontinuation: If, for any reason, a band design is discontinued in the future, the warranty for that particular band will no longer be applicable.
For more information on the warranty, view this page here.
To view our newest collections, head over to our website.
Thank you for being a member of the Solace community.
We hope this makes you as excited as we are!
Best,
The Solace Bands Team
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